IOB CRLMS – Recovery Mobile App.
IOB CRLMS Mobile App , a digital solution for Recovery . It is advanced monitoring tool.
benefits of Mobile App.
1. Easy Assignment of task to Bank officers
2. Facility for officers to view the customer basic details like overdue details, previous interaction details , guarantor or co borrower details.
3. This app will help us in Geo tagging existing of customers places of visit.
4. Officers can mark the interaction (disposition) details with the customers in the application.
5. One Touch – officer can see allocated accounts ,visit details of customers and option to call customer as a part of retrieval process.
6.360 view of the customers that helps to know your customer.
7. For online payment , QR code will be provided so customer can make a payment instantly .
This is only used for domestic purpose.